The Quest for Continuous Growth: Applying the “Five Whys” to Professional Development

Robert Merlo
3 min readNov 27, 2023
Source: ‘Question’ by Alena RU @ The Noun Project

The man who asks a question is a fool for a minute, the man who does not ask is a fool for life.” This Chinese proverb encapsulates the spirit of the “Five Whys” — an interrogative problem-solving technique pioneered in the 1930s by Sakichi Toyoda, founder of the Toyota Motor Corporation. By repeatedly asking “why” up to five times, we can peel back the layers of symptoms to reveal the true origin of the issue. Fixing this core problem allows for targeted, long-lasting solutions. The Five Whys technique can be instrumental in fostering sustainable and meaningful growth in one’s career development, facilitating the advancement of professionals.

Before diving into the steps, let us demystify this simple yet profound approach. The name itself gives away the formula — when faced with a difficulty in our work, we ask “why” up to five times, with each answer forming the basis of the next question. Each “why” brings us closer to identifying the fundamental barrier we need to remove entirely rather than lessen.

Now let us explore how this iterates in practice:

Why #1: Identify the Specific Problem

First, clearly define the particular professional challenge you want to solve. A broad statement like “I want to improve my skills” is too vague. A better framing is “I want to improve my data analytics abilities to provide more impactful insights in my marketing manager role.” This focused issue then funnels into the subsequent analysis.

Why #2: Ask “Why?”

Upon identifying the issue, delve deeper into its nature by asking ‘why.’ For instance, questioning, ‘Why do I lack strong data analytics skills?’ might reveal insufficient training as an initial response. However, delving further, ask, ‘Why have I not received proper training?’ This line of questioning might highlight the need for proactive pursuit of skill-building opportunities within the company. Continuing this line of inquiry by asking ‘why’ allows for uncovering the underlying barrier at the core of the problem.

Why #3: Repeat

Numerous difficulties we face serve as manifestations of underlying issues. We consistently use the Five Whys technique to uncover the barriers behind skill gaps, knowledge deficits, or mindset limitations. The iterative questioning of ‘why’ guides us to the root impediment, allowing us to craft solutions tailored to our distinct constraints and abilities.

Why #4: Analyze and Address the Root Cause

Getting to the origin of the problem enables responding with laser focus. For example, if an underlying cause is a lack of time for proper data analytics self-study, potential solutions could include prioritizing tasks, delegating other work, or learning time management techniques.

Why #5: Monitor Progress

Continuously reevaluating through the Five Whys lens allows tracking improvement and revealing whether obstacles remain. This practice builds accountability while fostering incremental progress essential for career advancement.

By asking ‘why’ repeatedly until uncovering the fundamental barrier, the Five Whys technique offers a structured blueprint for revealing the core impediment to sustainable professional development. Fixing this core issue then permits targeted, bespoke solutions. In doing so, it manifests the essence of Kaizen: “Change for the better.

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Robert Merlo

EdTech Professional, Entrepreneur, Intellectually Curious, Voracious Reader, Passionate Traveler, Budding Photographer & Ardent Fan of All Things Cognitive.